CYBER RESILIENCE ACT · ARTICLE 14

CRA Reporting &
ENISA Platform Support

Article 14 reporting support for actively exploited vulnerabilities and severe incidents affecting products with digital elements.

CRA
ARTICLE
14MANDATORY REPORTING

OSTRAI supports manufacturers from initial reportability assessment through deadline control, notification preparation, ENISA Single Reporting Platform submission, impacted-user communications, regulatory coordination and post-notification follow-up.

Where appropriate, an authorised OSTRAI professional can act as the manufacturer’s Assigned Representative within the ENISA reporting platform.

LIVE SINCE11 September 2026

Explore Cyber Resilience Act Advisory

CURRENT APPLICATION

Article 14 is already live.

CRA reporting obligations for manufacturers apply from 11 September 2026, before the CRA applies in full.

Mandatory notifications are submitted through the ENISA CRA Single Reporting Platform.

  1. 11 September 2026 · Article 14 reporting applies

  2. Actively exploited vulnerabilities + severe incidents

  3. ENISA CRA Single Reporting Platform

The reporting regime also applies to relevant in-scope products placed on the Union market before 11 December 2027.

ARTICLE 14 THRESHOLDS

The first question is not “what happened?” It is “is it reportable?”

01 · VULNERABILITY

Actively exploited vulnerability

A vulnerability contained in a product with digital elements for which there is reliable evidence that a malicious actor has exploited it in a system without the permission of the system owner.

Vulnerability ≠ Actively exploited vulnerability

A vulnerability identified through good-faith testing, research or ordinary security review is not automatically subject to mandatory Article 14 reporting merely because it exists.

02 · INCIDENT

Severe incident

A severe incident having an impact on the security of the product with digital elements.

The Article 14 threshold includes situations where the incident:

  • Negatively affects or is capable of negatively affecting the product’s ability to protect the availability, authenticity, integrity or confidentiality of sensitive or important data or functions; or
  • Has led or is capable of leading to the introduction or execution of malicious code in the product or in a user’s network and information systems.

Reportability requires legal and technical classification against the CRA threshold.

IMPORTANT DISTINCTION

A vulnerability can be exploitable without being reportable under Article 14.

KNOWN / EXPLOITABLE VULNERABILITY

A product-security issue capable of exploitation. Can engage CRA product and vulnerability-handling obligations. Does not automatically trigger mandatory Article 14 reporting.

ACTIVELY EXPLOITED VULNERABILITY

Reliable evidence indicates malicious exploitation has occurred. Can trigger Article 14 mandatory reporting.

Do not collapse CRA product-compliance vulnerability concepts into the Article 14 reporting threshold.

INITIAL TRIAGE

From security signal to reporting decision.

Security event / vulnerability signal

01

Is there a product with digital elements within CRA scope?

NO →Assess other applicable cybersecurity / regulatory regimes.

YES ↓

02

Is the issue a vulnerability or an incident?

VULNERABILITY ↓

Is there reliable evidence of malicious exploitation?

YES →Potential Article 14 actively exploited vulnerability.

NO →No mandatory Article 14 AEV reporting on that basis. Assess vulnerability-handling and possible voluntary-reporting implications.

OR: INCIDENT ↓

Does the incident meet the Article 14 severe-incident threshold?

YES →Potential Article 14 severe incident.

NO →No mandatory Article 14 severe-incident reporting on that basis. Assess other CRA or sectoral obligations.

Document the decision

IF REPORTABLEStart Article 14 workflow

AWARENESS

Reporting deadlines run from awareness.

Article 14 deadlines are measured from the manufacturer becoming aware of the actively exploited vulnerability or severe incident.

Operationally, this makes the awareness timestamp a critical part of the reporting file.

  1. Signal received

  2. Initial assessment begins immediately

  3. Reasonable degree of certainty that the Article 14 threshold is met

  4. Awareness timestamp documented

  5. Article 14 deadline control

The relevant awareness point is not necessarily the completion of a full technical investigation or internal approval process.

The assessment should focus on when the manufacturer, following its initial assessment, has reached a reasonable degree of certainty that:

  • A vulnerability contained in the product is being actively exploited; or
  • A severe incident having an impact on the security of the product has occurred.
  • first internal alert
  • external disclosure
  • customer report
  • vulnerability intelligence
  • technical findings
  • incident-response record
  • internal escalation
  • decision log

OSTRAI can help structure the reportability assessment and contemporaneous record of the reporting decision.

ACTIVELY EXPLOITED VULNERABILITY

24 hours. 72 hours. Final report.

AWARENESS ↓

  1. 24 hours

    Early warning

    Without undue delay and in any event within 24 hours of awareness.

    • Affected Member States known to the manufacturer, where applicable
  2. 72 hours

    Vulnerability notification

    Without undue delay and in any event within 72 hours of awareness.

    • Product
    • General nature of exploit
    • Vulnerability
    • Corrective or mitigating measures taken
    • Corrective / mitigating measures available to users
    • Sensitivity of notified information where applicable
  3. Final report

    After a measure is available

    No later than 14 days after a corrective or mitigating measure is available.

    • Description of vulnerability
    • Severity and impact
    • Where available, malicious actor information
    • Security update / corrective measures made available

SEVERE INCIDENT

A separate Article 14 reporting path.

AWARENESS ↓

  1. 24 hours

    Early warning

    Without undue delay and in any event within 24 hours of awareness.

    • Whether unlawful or malicious acts are suspected
    • Relevant Member States where applicable
  2. 72 hours

    Incident notification

    Without undue delay and in any event within 72 hours of awareness.

    • Nature of incident
    • Initial assessment
    • Corrective / mitigating measures taken
    • Measures users can take
    • Sensitivity where applicable
  3. Final report

    After the incident notification

    Within one month after submission of the 72-hour incident notification.

    • Detailed description
    • Severity and impact
    • Likely threat type / root cause
    • Applied and ongoing mitigation measures

ONGOING REPORTING

The reporting process may continue between formal stages.

Where necessary, the CSIRT designated as coordinator may request an intermediate report on relevant status updates concerning the actively exploited vulnerability or severe incident.

  • status consolidation
  • technical / regulatory coordination
  • response drafting
  • evidence management
  • consistency with earlier notifications
  • escalation and deadline control

ARTICLE 14(8)

Regulatory reporting is not the only communication obligation.

After becoming aware of an actively exploited vulnerability or severe incident, the manufacturer must inform impacted users and, where appropriate, all users of the relevant vulnerability or incident.

Where necessary, users must also be informed about risk-mitigation and corrective measures they can deploy.

Regulator / CSIRT reporting

AND

User communications

  • legal / regulatory review of user notices
  • consistency with ENISA reporting
  • mitigation instructions
  • timing coordination
  • stakeholder mapping
  • cross-regulatory review where personal data or sectoral obligations are engaged

CRA SRP

One platform. A coordinated EU reporting architecture.

The CRA Single Reporting Platform is developed, operated and maintained by ENISA for CRA vulnerability and incident reporting.

For mandatory Article 14 reporting, the manufacturer submits through the electronic endpoint of the relevant CSIRT designated as coordinator, while the notification is made available through the EU reporting architecture.

  1. Manufacturer or Assigned Representative

  2. ENISA Single Reporting Platform

  3. CSIRT designated as coordinator + ENISA

  4. Other relevant CSIRTs · where applicable

  5. Market-surveillance interface · where relevant

The SRP is designed to avoid separate duplicate CRA notifications to multiple national authorities for the same reporting event.

ENISA PLATFORM SUPPORT

OSTRAI can support the submission itself.

The ENISA Single Reporting Platform uses the role “Assigned Representative” for an individual authorised to submit mandatory CRA notifications on behalf of a manufacturer.

Where appropriate, an authorised OSTRAI professional can act as the manufacturer’s Assigned Representative in the SRP.

PLATFORM ACCESS & ASSOCIATION

Support the manufacturer / OSTRAI representative association and current SRP operational requirements.

PRIMARY / SECONDARY STRUCTURE

Where appropriate under the current ENISA platform, support the manufacturer’s Primary / Secondary Assigned Representative structure and continuity arrangements.

NOTIFICATION SUBMISSION

Prepare and submit Early Warning, 72-hour Notification and Final Report stages on behalf of the manufacturer.

NOTIFICATION UPDATES

Maintain and update notifications as the investigation develops.

DASHBOARD & DEADLINE CONTROL

Coordinate reminders, reporting stages and follow-up actions.

MANUFACTURER RESPONSIBILITY

The manufacturer remains legally responsible for ensuring its CRA reporting obligations are fulfilled.

DIFFERENT REPRESENTATIVE ROLES

Two representative concepts. Different legal functions.

ENISA SRP

Assigned Representative

  • Operational platform role.
  • An individual authorised to submit and update CRA notifications on behalf of a manufacturer.
  • Relevant to the ENISA Single Reporting Platform.
  • Article 14 reporting remains the manufacturer’s responsibility.

CRA ARTICLE 18

Authorised Representative

  • EU-established statutory representative.
  • Appointed by written mandate.
  • Regulatory-documentation and market-surveillance functions.
  • Full Article 18 regime applies from 11 December 2027.

A manufacturer may use OSTRAI for SRP Assigned Representative support independently of whether it has or later appoints OSTRAI as its Article 18 Authorised Representative.

ARTICLE 14(7)

The reporting endpoint depends on the manufacturer’s EU structure.

Does the manufacturer have a main establishment in the Union?

YES ↓

The relevant Member State is where decisions related to the cybersecurity of the manufacturer’s products are predominantly taken.

If that cannot be determined: use the Member State where the manufacturer has the establishment with the highest number of employees.

NO ↓

The Article 14(7) hierarchy must be assessed based on the manufacturer’s actual EU structure.

  1. Authorised representative, where legally relevant
  2. Importer
  3. Distributor
  4. Highest number of users

CROSS-BORDER STRUCTURE

Complex EU footprints require reporting-nexus analysis.

Where a manufacturer operates through multiple EU entities, importers, distributors or representative arrangements, the correct CSIRT endpoint should be determined before submission.

Where the Article 14(7) authorised-representative criterion is legally relevant, the CRA refers to the representative acting on behalf of the manufacturer for the highest number of that manufacturer’s products with digital elements.

  • EU establishments
  • cybersecurity decision-making
  • importers
  • distributors
  • represented products
  • user footprint
  • previous reporting arrangements

ARTICLE 16

Not every notification should be treated as ordinary disclosure.

CRA notifications can contain highly sensitive technical and security information.

Article 16 provides mechanisms addressing dissemination in exceptional cybersecurity circumstances.

  • sensitivity assessment
  • information classification
  • drafting the sensitivity explanation
  • analysis of cybersecurity-related grounds
  • communications with the relevant CSIRT
  • consistency with coordinated vulnerability disclosure
  • internal executive escalation

The decision to delay dissemination remains with the relevant CSIRT under the applicable CRA framework.

PEC

Exceptional reporting scenarios require separate handling.

The current ENISA SRP includes a Particular Exceptional Circumstances mechanism in the 72-hour notification workflow for actively exploited vulnerabilities.

  • identifying whether the conditions may be relevant
  • preparing the supporting justification
  • completing the relevant platform fields
  • coordinating with the CSIRT designated as coordinator

Invoking PEC does not itself determine the outcome. The relevant CSIRT remains responsible for the dissemination decision.

READINESS

The 24-hour deadline should not be the first time the reporting process is designed.

OSTRAI can help manufacturers establish a CRA reporting playbook before an event occurs.

REPORTABILITY CRITERIA

Internal thresholds for escalating potential AEVs and severe incidents.

AWARENESS GOVERNANCE

Who determines when Article 14 awareness has been reached?

INTERNAL ESCALATION

Security · engineering · product · legal · regulatory · executive.

DATA COLLECTION

Identify evidence needed for 24-hour, 72-hour and final-report stages.

USER COMMUNICATIONS

Pre-establish workflows for impacted-user notification.

SRP OPERATING MODEL

Plan the Assigned Representative operating model, platform responsibilities and continuity arrangements in advance.

Under current ENISA operating guidance, manufacturers should not assume that full SRP registration and manufacturer-association validation should be completed pre-emptively before any reporting event.

The operational registration / association process should be handled in accordance with the current ENISA platform guidance when a notification needs to be submitted.

Platform procedures can evolve and should be checked against the latest ENISA guidance at the time of reporting.

CSIRT / NEXUS ANALYSIS

Determine the likely Article 14(7) reporting endpoint.

RECORD KEEPING

Maintain a defensible record of reportability and notification decisions.

YOUR REPORTING SUPPORT

From first alert to final regulatory follow-up.

RAPID REPORTABILITY ASSESSMENT

Assess the issue against the Article 14 threshold.

CRA SCOPE CONFIRMATION

Confirm whether the affected product falls within CRA scope.

AWARENESS & DEADLINE ANALYSIS

Establish the relevant awareness record and reporting timeline.

CSIRT / REPORTING-NEXUS ANALYSIS

Identify the relevant Article 14(7) reporting endpoint.

24-HOUR EARLY WARNING

Prepare the first mandatory stage.

72-HOUR NOTIFICATION

Prepare the vulnerability or incident notification.

FINAL REPORT

Coordinate the final reporting package.

ENISA SRP SUBMISSION

Assigned Representative / platform support where agreed.

INTERMEDIATE REPORTS

Support CSIRT requests and status updates.

USER COMMUNICATIONS

Prepare and coordinate impacted-user notifications.

SENSITIVITY / DISSEMINATION

Assess sensitivity and exceptional dissemination issues.

TECHNICAL + REGULATORY COORDINATION

Coordinate cybersecurity, engineering, product and legal inputs.

AUTHORITY FOLLOW-UP

Manage subsequent questions and communications.

POST-NOTIFICATION REMEDIATION

Support regulatory implications of corrective measures, updates and product changes.

INITIAL INTAKE

For an active reporting matter, time and evidence matter.

MANUFACTURER

Correct legal entity.

PRODUCT

Affected product / product family.

PRODUCT VERSIONS

Affected versions and configurations.

CRA SCOPE

Existing scope analysis, if available.

ISSUE TYPE

Potential vulnerability or incident.

INITIAL DETECTION

When and how the issue first arose.

AWARENESS

Current understanding of when the Article 14 threshold may have been reached.

TECHNICAL EVIDENCE

Logs · telemetry · exploit evidence · forensic information · vulnerability analysis.

MALICIOUS EXPLOITATION

Evidence supporting or contradicting active exploitation.

IMPACT

Affected data · functions · users · systems · services.

AFFECTED MEMBER STATES

Where the product is known to have been made available.

EU STRUCTURE

Main establishment · importer · distributor · user footprint.

MITIGATION

Actions already taken.

SECURITY UPDATE

Status of patch / corrective measure.

USER COMMUNICATION

Communications already issued or prepared.

SRP STATUS

Existing ENISA account / Assigned Representative status if applicable.

INTERNAL CONTACTS

Security · engineering · product · legal · regulatory · communications.

COORDINATION

A CRA report is not written by one function.

Security / incident response

  • Evidence
  • Exploit
  • Indicators
  • Impact
  • Mitigation

Engineering / product

  • Affected versions
  • Product architecture
  • Patch
  • Dependencies
  • Corrective action

Legal / regulatory

  • CRA threshold
  • Awareness
  • Deadlines
  • CSIRT nexus
  • Notification content

Communications

  • Impacted users
  • Messaging
  • Timing

OSTRAI

CRA REPORTING COORDINATION

ENISA SRP / CSIRT

POST-NOTIFICATION

The report can trigger a wider regulatory workstream.

  • CSIRT information requests
  • intermediate reports
  • user communications
  • market-surveillance engagement
  • product corrective action
  • vulnerability remediation
  • security updates
  • technical-documentation updates
  • risk-assessment updates
  • substantial-modification analysis
  • other regulatory reporting

CROSS-REGULATORY INCIDENT RESPONSE

One cyber event can engage several notification regimes.

A CRA notification does not automatically satisfy reporting obligations arising under other legal regimes.

OSTRAI can support coordinated regulatory analysis and notification strategy across applicable frameworks.

  • NIS2
  • GDPR personal-data breach notification
  • DORA where relevant
  • sector-specific cybersecurity rules
  • contractual customer notifications
  • product-safety / market-surveillance obligations
  • other Member State requirements

TRANSITION

Article 14 already reaches products placed on the market before full CRA application.

The Article 14 reporting regime applies to products with digital elements within CRA scope even where they were placed on the Union market before 11 December 2027.

This is separate from the broader transitional position for substantive CRA product requirements.

FOSS

A separate reporting timeline applies to open-source software stewards.

Manufacturer Article 14 reporting applies from 11 September 2026.

The CRA reporting obligations applicable to open-source software stewards under Article 24(3) apply from 11 December 2027.

Where FOSS roles, commercial activity or stewardship status are unclear, that position should be assessed separately.

ARTICLE 15

Not every non-mandatory issue is outside the CRA reporting framework.

Article 15 provides for voluntary reporting of vulnerabilities, cyber threats, incidents and near misses in the circumstances specified by the CRA.

Mandatory Article 14 reporting and voluntary Article 15 reporting should not be confused.

Operational availability and submission routes should be assessed against the current ENISA / CSIRT reporting framework.

OPERATIONAL CONTINUITY

What if the SRP is temporarily unavailable?

According to current ENISA guidance, where the SRP is temporarily unavailable, manufacturers should submit through the platform once service is restored.

Where immediate communication is considered necessary in the meantime, the designated CSIRT may be contacted directly, but the CRA notification must still be submitted through the SRP once available.

Platform procedures can evolve. OSTRAI follows current ENISA operating guidance when supporting live notifications.

WHY OSTRAI

Reporting support across law, cybersecurity and product regulation.

ARTICLE 14 ANALYSIS

Reporting threshold, awareness and deadline analysis.

ENISA PLATFORM CAPABILITY

Operational support for the CRA Single Reporting Platform.

ASSIGNED REPRESENTATIVE SUPPORT

Authorised submission and update support where agreed.

PRODUCT-REGULATION CONTEXT

Reporting understood within the wider CRA product-compliance architecture.

CROSS-REGULATORY COORDINATION

Ability to identify overlapping regulatory notification issues.

CONTINUING CRA SUPPORT

Reporting can connect into vulnerability handling, technical documentation, corrective action and market surveillance.

NEED AN EU REGULATORY REPRESENTATIVE?

CRA reporting support is separate from Article 18 representation.

OSTRAI also supports manufacturers preparing for CRA Article 18 Authorised Representative arrangements, with statutory mandates taking effect from 11 December 2027.

Assigned Representative support in the ENISA reporting platform and Article 18 authorised representation are distinct services.

NEED BROADER CRA SUPPORT?

Cyber Resilience Act Advisory

For scope, product classification, cybersecurity risk assessment, Annex I compliance, technical documentation, conformity assessment, standards, vulnerability handling and market access.

QUESTIONS & ANSWERS

CRA reporting
in practice.

11 September 2026 for manufacturers of products with digital elements within CRA scope.

No.

Mandatory Article 14 vulnerability reporting concerns actively exploited vulnerabilities.

A vulnerability is not automatically reportable merely because it exists or is technically exploitable.

A vulnerability for which there is reliable evidence that a malicious actor has exploited it in a system without the permission of the system owner.

No.

Article 14 mandatory incident reporting concerns severe incidents having an impact on the security of the product with digital elements and meeting the CRA threshold.

An Early Warning must be submitted without undue delay and in any event within 24 hours of the manufacturer becoming aware of the reportable actively exploited vulnerability or severe incident.

A more developed vulnerability or incident notification must be submitted, unless the relevant information has already been provided.

No later than 14 days after a corrective or mitigating measure becomes available.

Within one month after submission of the 72-hour incident notification.

OSTRAI can support the manufacturer in assessing the facts against the CRA reporting thresholds and documenting the resulting regulatory position.

The manufacturer remains responsible for fulfilling its Article 14 obligations.

Yes, where appropriately authorised and set up within the ENISA Single Reporting Platform.

An authorised OSTRAI professional can provide Assigned Representative support and submit or update notifications on behalf of the manufacturer.

The manufacturer remains legally responsible for ensuring the reporting obligation is fulfilled.

No.

The ENISA Assigned Representative is an operational Single Reporting Platform role.

The Article 18 Authorised Representative is a separate statutory EU representative role.

No.

OSTRAI can provide CRA reporting and Assigned Representative support independently of an Article 18 representative mandate.

Article 14(7) determines the relevant CSIRT designated as coordinator based on the manufacturer’s EU establishment and, where necessary, the statutory fallback structure.

OSTRAI can assess the reporting nexus before submission.

CRA mandatory reporting is submitted through the Single Reporting Platform.

The relevant CSIRT / ENISA architecture then handles dissemination under the CRA.

This does not eliminate separate reporting obligations that may arise under other legislation.

The CRA and the Single Reporting Platform contain confidentiality and dissemination safeguards.

In exceptional circumstances, the CRA provides mechanisms concerning delayed dissemination.

The relevant CSIRT remains responsible for applicable dissemination decisions.

Yes.

Where the legal conditions may be relevant, OSTRAI can support assessment, justification and completion of the relevant reporting workflow.

The decision on dissemination remains with the competent CSIRT.

Current ENISA guidance should be followed.

At present, ENISA indicates that the notification should be submitted through the SRP once it becomes available again. Where immediate communication is considered necessary, the designated CSIRT may be contacted in the meantime, but the SRP submission is still required once the platform is restored.

Article 14 also requires the manufacturer to inform impacted users and, where appropriate, all users of the relevant vulnerability or incident and, where necessary, applicable mitigation or corrective measures.

Yes, where those products fall within CRA scope.

Article 14 has a separate transitional rule and already applies.

Yes.

OSTRAI can help establish CRA reporting criteria, escalation procedures, reporting-nexus analysis, evidence workflows, user-communication processes and an operational reporting playbook.

Potentially.

A single event can engage multiple legal reporting regimes.

The applicable obligations must be assessed separately and coordinated where necessary.

CRA REPORTING & ENISA PLATFORM SUPPORT

Control the reporting process
from awareness to final follow-up.

OSTRAI supports manufacturers with CRA Article 14 reportability assessment, deadline control, notification preparation, ENISA Single Reporting Platform support, Assigned Representative services, impacted-user communications and regulatory follow-up.

Whether preparing for future events or responding to an active vulnerability or incident, we help coordinate the legal, regulatory and operational reporting workflow.